Due to the unprecedented demand for Psychological services, it is imperative that clients avail of the session times afforded to them.
Clients need to provide at least 24 (business) hours notice of cancellations to avoid a $100 fail to attend fee. This fee is payable prior to scheduling or attending any further sessions.
Non attended or cancelled evening appointments will result in a full fee charge and may apply to sessions not attended during business hours.
The cancellation of ongoing sessions or failing to attend sessions without notice may lead to future bookings being removed from the Practitioners diaries to accommodate outside demand.
We thank you for your ongoing support.