March 2021

Appointment availability

2021 has kicked off to a very busy start with unprecedented demand for our services. We appreciate the ongoing support from clients and our referral community including General Practitioners, Psychiatrists, NDIA support workers. Diaries are fully booked well in advance and as such we are not able to offer appointments for several weeks.  Please note due to high demand and limited availability we are not accepting any further child-based referrals. Please contact your General Practitioner to inquire for other referral options should you require child-based services.

We greatly appreciate our clients and referrers understanding and empathy during these periods of high demand for services. We will continue to try to strike a balance between being available to our existing clients and also to accept new client referrals (except if they are child-based). As such new clients are offered the opportunity to be placed on a cancelation waiting list and to have their initial consultations brought forward in most instances several weeks. Existing clients are strongly encouraged to make at least 3 follow-up appointments due to diaries being booked well in advance.

Changes to Medicare Referrals

Please note due to changes in the Medicare system noted below your referral must now state the number of sessions you have been referred for in order for us to provide a Medicare rebate. We will not be able to provide a rebate if your referral does not specify the number of sessions you have been referred. Please ensure this information is included before faxing or emailing your referral to us prior to your sessions.

The Australian Government established telehealth & telephone items for clients who pay privately for sessions from Monday 6th of April, 2020 and these item codes remain in place into early 2021. These enable our clients to continue to access rebates through their mental health plans if their session is held via Telehealth/Telephone, as they would have done on a ‘face to face’ basis. There is discussion and support for the continuation of these items beyond this time and we will endeavour to keep our clients informed of any changes.

Psychologist Career Opportunity

Due to strong demand for services we will be advertising for a psychologist to join our team. We have a team of 11 psychologists with a positive blend of considerable experience and early career clinical registrars who have completed Masters or Doctoral level training. We are proud to offer a supportive, professional and welcoming private practice environment that has been established in Geelong for over 12 years. For further information please head over to our Careers Page. We welcome and can support inquiries both from experienced practitioners and psychologists seeking to undertake the clinical registrar programs.

Neuropsychologist Services

If you are seeking a cognitive assessment please make contact with our administrative team. We have two highly experienced neuropsychologists who consult with us on a regular basis. At present we are continuing to suspend group therapy services due to COVID-19 requirements. Our staff and clients are expected to where masks until such time we are advised by our peak body the Australian Psychological Society. We thank you for your co-operation and ongoing support with these requirements.   Please contact our friendly administration team if you require any further assistance.